PRIVACY & SECURITY POLICY

PARAGON SAIGON HOTEL 4★

To ensure the safety and security of your information when accessing www.paragonsaigonhotel.com (hereinafter referred to as the “Website”), Paragon Saigon Hotel 4★ (hereinafter referred to as the “Hotel”) is committed to protecting all personal data collected through our Website.

SECURE BOOKING

When making an online reservation, you will be redirected to our official booking platform operated by a third-party provider:
https://book.securebookings.net/

This system is part of our booking process but is independently managed and subject to its own privacy policies. We only cooperate with trusted partners that meet high security standards.

PROTECTING YOUR INFORMATION

We are committed to safeguarding your personal data through modern security measures, including:

  • Secure servers and firewall protection
  • Data encryption technologies
  • SSL encryption for all data transmissions

All personal information submitted via the Website is securely transmitted. However, no system can guarantee absolute security, so we recommend users take necessary precautions to protect their information.

PRIVACY POLICY COMMITMENT

We comply with applicable laws and regulations regarding personal data protection. Personal information is collected only with your consent and is not sold or shared unlawfully.

Purposes of data collection include:

  • Providing hotel services
  • Managing customer data
  • Processing reservations and service requests

TYPES OF INFORMATION COLLECTED

Personal Information:

  • Full name
  • Email address
  • Phone number
  • Booking details

Aggregate Data:

  • Website visits
  • User behavior and browsing patterns

HOW WE USE YOUR INFORMATION

  • Process reservations
  • Contact guests regarding services
  • Improve user experience
  • Provide customer support
  • Comply with legal requirements

DATA RETENTION

Your personal data is stored for hotel operational purposes and may be deleted upon request.

ENTITIES THAT MAY ACCESS YOUR INFORMATION

Your data may be shared, when necessary, with:

  • Authorized hotel staff
  • Service providers
  • Government authorities as required by law

CONTACT INFORMATION

Email: marcom@paragonsaigonhotel.com
Website: www.paragonsaigonhotel.com

YOUR RIGHTS

You have the right to access, update, or request deletion of your personal data by contacting us.